Take time away
Close the casino and choose an activity with no gambling or prizes.
Need support today? Free, confidential help is available from GamCare and BeGambleAware. National Gambling Helpline ↗ 18+ · Play responsibly and seek support whenever you need it.
01 / The basics
Put your wellbeing first
Gambling is entertainment, not a way to solve money worries. Protect your essentials and ask for support early.
Protect your budget
Keep rent, food, bills and savings separate from any money used for play.
Talk to someone
A trusted person or support service can help you take a pause and decide what to do next.
02 / Know the risks
Understand the risks before playing
- Gambling outcomes are not a dependable source of income.
- Trying to recover losses can lead to further spending.
- Borrowing, hiding play or using essential money are reasons to stop.
- Bonuses and free spins have conditions and can still result in losses.
Players in the United Kingdom should check local rules and use recognised support if gambling is causing harm. UK support services.
03 / Money limits
Set limits and protect essentials
Choose a boundary before you play
Use the deposit controls available in your account and treat a limit as a ceiling, not a target. Current settings are shown in your account.
- Keep essential money safe and never borrow to gamble.
- Check when a limit change takes effect before relying on it.
- Confirm whether the control concerns deposits, losses or another measure.
- If limits are difficult to keep, take a break and contact independent support.
04 / Time away
Manage your time and take proper breaks
- Step 1
Decide when to stop
Choose an end time before starting and use an alarm away from the casino.
- Step 2
Make the break real
Leave the site, silence gambling notifications and do something unrelated to gambling.
- Step 3
Notice the effect
Pay attention to your sleep, work, relationships and how often gambling occupies your thoughts.
- Step 4
Ask for support
If stopping is difficult or sessions run longer than planned, contact a support organisation.
05 / Block access
Candyland Casino self exclusion options
Self-exclusion creates distance from gambling. Check exactly what each option covers before making a request.
01Candyland Casino exclusion
Contact support to ask how the request works, which account it covers and what happens afterwards.
02GAMSTOP
GAMSTOP does not apply to Candyland Casino; its self-exclusion applies to Candyland Casino only.
03Extra blocking tools
Your bank, phone or computer provider may offer additional blocking features; check what each one prevents.
Start with GAMSTOP to learn about national self-exclusion and its scope.
06 / Warning signs
Signs gambling may be causing harm
01
Trying to win losses back
Continuing after a loss, increasing stakes or playing to recover money can be warning signs.
02
Money pressure
Borrowing, unpaid bills or mixing essential funds with gambling money should prompt a pause.
03
Everyday life affected
Poor sleep, secrecy, arguments or gambling taking priority over work and relationships are reasons to seek help.
Any of these signs is a good reason to pause and speak with someone; only a qualified service can assess your situation. GamCare offers free, confidential support and information about next steps.
07 / Get support
Independent help in the United Kingdom
GamCare
GamCare provides free, confidential help through the National Gambling Helpline on 0808 8020 133.
Get Bonus Now
GAMSTOP
Ask about support options, boundaries and self-exclusion if gambling is affecting you.
Claim Bonus
BeGambleAware
BeGambleAware provides information and can help you find suitable support in the United Kingdom.
Play NowIf another person’s gambling affects you, you can seek help for yourself and discuss healthy boundaries.
08 / Choose a next step
Choose one practical action
Speak with a specialist
GamCare offers free, confidential support through the National Gambling Helpline on 0808 8020 133.
Contact GamCare →Create a proper pause
Close gambling sites, silence related notifications and choose an activity away from gambling.
Find support options →Check self-exclusion
Candyland Casino self-exclusion applies to Candyland Casino only. GAMSTOP does not apply to this brand.
Ask Candyland support →Look after yourself too
Support is available when someone else’s gambling affects your wellbeing, relationships or finances.
Get help →Questions
Candyland Casino responsible gambling questions
How can I request Candyland Casino self-exclusion?
Contact Candyland Casino through Live Chat, Email or Phone and ask for self-exclusion. This applies to Candyland Casino only.
Does Candyland Casino offer deposit limits?
Yes. Deposit limits are among the listed responsible gambling tools; check your account for current settings and contact support if needed.
Does GAMSTOP exclude me from Candyland Casino?
No. GAMSTOP does not apply to Candyland Casino. The casino states that its self-exclusion applies to Candyland Casino only.
Can I get help if someone close to me gambles?
Yes. GamCare and BeGambleAware can provide information and support for people affected by another person’s gambling.
Need to talk?
GamCare offers free, confidential support through the National Gambling Helpline on 0808 8020 133.
Get Bonus NowMore information
Useful Candyland Casino links
Candyland Casino responsible gambling in the United Kingdom
What responsible gambling means
Gambling should remain entertainment, not a way to earn money or resolve financial problems. Set boundaries before playing, keep essential funds protected and take a break if gambling no longer feels enjoyable.
Candyland Casino requires players to be 18+. The casino states its Curaçao Gaming Authority licence 1668/JAZ. Check the current terms and account controls before playing; these tools apply to your Candyland Casino account.
Candyland Casino safer gambling tools
Candyland Casino lists deposit limits, session breaks, account suspension, account closure and self-exclusion. These controls can create distance from play, but they work best alongside a personal budget and independent support. Specific settings are shown in your account or available from support.
Use the available controls to:
- Set a deposit limit that suits your budget and never increase it to chase losses.
- Take a session break when you feel distracted, frustrated or tempted to continue.
- Choose account suspension or closure when you need a stronger pause.
- Ask support about Candyland Casino self exclusion and request confirmation of how it applies.
Candyland Casino self exclusion and GAMSTOP
Self-exclusion blocks access to gambling according to the arrangement offered. Candyland Casino states that its self-exclusion applies to Candyland Casino only. GAMSTOP does not apply to Candyland Casino.
To exclude yourself from Candyland Casino, contact Live Chat, Email or Phone support and ask how to make the request. If gambling is causing harm, consider exclusion from other services and contact free independent support.
Recognise harmful patterns
Consider stopping and seeking help if gambling affects your finances, mood, relationships, work or sleep. Hiding play, borrowing, chasing losses or repeatedly breaking personal limits are warning signs.
Pause gambling and tell someone you trust what is happening. Avoid playing when upset and do not treat a win as a reason to spend more. Contact emergency services if you face immediate danger.
Free help in the United Kingdom
GamCare offers free, confidential support through the National Gambling Helpline on 0808 8020 133. BeGambleAware can also provide information and help you find support. Both are separate from Candyland Casino.
For account questions, Candyland Casino provides Live Chat, Email and Phone support. Ask for confirmation when requesting limits, breaks or self-exclusion, and consider independent help from GamCare or BeGambleAware.
